New Patients
We're excited to welcome you to our dental family! To help make your first visit as smooth as possible, please review the following information:
What to Bring
- Photo ID (driver's license or state ID)
- Dental insurance card (if applicable)
- List of current medications
- Previous dental records or X-rays (if available)
Your First Visit
During your initial appointment, we will:
- Review your medical and dental history
- Perform a comprehensive oral examination
- Take necessary X-rays (if needed)
- Discuss your oral health goals and any concerns
- Create a personalized treatment plan
Insurance & Payment Options
Insurance: We accept most major PPO dental insurance plans. Our team will help you understand your benefits and maximize your coverage.
Payment Methods: We accept cash, checks, and all major credit cards.
Payment Plans: For larger treatments, we offer flexible payment options. Please speak with our front desk team to discuss available plans.
Office Policies
Appointments
We value your time and ask that you arrive 10-15 minutes early for your appointment to complete any necessary paperwork. If you need to cancel or reschedule, please give us at least 24-48 hours' notice.
Cancellation Policy
We understand that schedules change. Please notify us at least 24-48 hours in advance if you need to cancel or reschedule your appointment. This allows us to offer the time to another patient in need.
Emergency Care
If you have a dental emergency, please call our office immediately at (510) 296-7018. We make every effort to see emergency patients the same day.
Patient Resources
Oral Hygiene Tips
Brush twice daily, floss once a day, and use mouthwash to maintain optimal oral health between visits.
Regular Checkups
Schedule dental cleanings and exams every 6 months to prevent problems and catch issues early.
Healthy Diet
Limit sugary foods and drinks. Choose water, dairy, and crunchy vegetables for healthier teeth.
Protect Your Smile
Wear a mouthguard during sports and avoid using teeth as tools to prevent damage.
Frequently Asked Questions
Do you accept new patients?
Yes! We welcome new patients of all ages from Fremont, Irvington, Newark, Union City, and surrounding areas.
Is this the same dental office as Dr. Cecilia Ortega's practice?
Yes. Dr. Shyamli Shah is proud to continue the trusted practice founded by Dr. Cecilia Ortega, preserving the same commitment to quality, compassion, and provides all patient care.
How often should I visit the dentist?
We recommend visiting every 6 months for routine cleanings and checkups. However, some patients may need more frequent visits based on their oral health needs.
Do you accept my insurance?
We accept most major PPO dental insurance plans previously honored by Dr. Ortega. Please call our office with your insurance information, and we'll verify your coverage.
Do you see children?
Yes! We provide dental care for patients of all ages, including children. We create a friendly, welcoming environment for our youngest patients.
Do you perform root canals and extractions?
Yes. Dr. Shah provides root canal therapy and routine/wisdom tooth extractions in-office.
Do you offer preventive care?
Absolutely. Prevention and hygiene education are central to our practice philosophy.
What languages do you speak?
Dr. Shah speaks English, Hindi, and Gujarati. Our staff also speaks Spanish and Tagalog.
What if I have dental anxiety?
We understand dental anxiety is common. Our team is trained to provide gentle, compassionate care. Please let us know about your concerns so we can make your visit as comfortable as possible.
Where is your office located?
We are located in Irvington, Fremont, near Apni Mandi, in a historic, easily accessible building.